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Warranty Terms & Conditions

What your Hyundai warranty covers, for how long, and how to get warranty service.

A written promise from Hyundai Nishat Motor to repair or replace any component that develops a fault because of a defect in material or workmanship, within the warranty period.

Warranty coverage

Whichever limit is reached first.

New vehicle limited warranty

48 months

or 100,000 km

Covers every component of your new Hyundai, apart from the exclusions below, for 48 months from original retail delivery or first use, whichever comes first, up to 100,000 kilometres.

Paint warranty

24 months

or 50,000 km

Covers paint defects and surface corrosion (not perforation) caused by faulty paint material or workmanship, for 24 months from original retail delivery or first use, up to 50,000 kilometres.

OEM warranty

Maker’s terms

Tyres, batteries and audio-navigation units are covered by their own manufacturers’ warranties. See the warranty condition card supplied with your vehicle for details.

Getting warranty service

Authorised Hyundai distributors and dealers carry out warranty repairs free of charge for both parts and labour. Warranty work done anywhere else is not covered.

Resolution of warranty claims

Hyundai makes the final decision on all warranty claims.

What is covered

Repair or replacement of any component originally manufactured by Hyundai that proves defective in material or workmanship under normal use and maintenance, except for the items listed under What is not covered.

What is not covered

Normal maintenance

Routine servicing is not covered: inspections, tightening and adjustments, engine tune-ups, fuel-system adjustments, wheel alignment and balancing, cleaning, lubrication, oil changes, tyre rotation, and topping up fuel, oils, fluids, coolant, refrigerant or washer fluid. These are covered only when a replacement is needed because of a defect in material or workmanship.

Normal wear and deterioration

Wear and consumable items are covered only when their replacement is caused by a defect in material or workmanship.

  • Spark plugs
  • Brake pads and linings
  • Clutch linings and discs
  • Wiper blades
  • Filters
  • Bulbs and fuses
  • V-belts

Damage or failure caused by

  • Not carrying out the maintenance required in the Owner’s Manual
  • Misuse, abuse, overloading, accident or theft
  • Flooding or fire
  • Incorrect or insufficient fuel, fluids or lubricants
  • Parts that are not Hyundai Genuine Parts
  • Devices or accessories not supplied by Hyundai
  • Modification, alteration, tampering or improper repair
  • Normal ageing of rubber parts, upholstery and soft trim
  • Minor irregularities that do not affect quality or function, such as slight noise or vibration, or traits characteristic of the vehicle

Incidental and consequential costs

Costs that follow from a fault are not covered, for example fuel, phone calls, travel, lodging, meals, vehicle rental, storage, lost time or pay, inconvenience, commercial loss, or loss of use of the vehicle.

Other exclusions

  • Any vehicle whose odometer reading has been altered
  • Airborne or industrial fallout, acid rain, salt, hail, sandstorms and other natural events
  • Paint scratches, dents and similar paint or body damage
  • Stone chips in paint or glass from sand, gravel, dust or road debris
  • Paint defects caused by the cargo compartment (trucks only)

Your responsibilities

To keep your warranty valid, as the owner you should:

  1. 01

    Use and maintain it properly

    Follow the Owner’s Manual for use, maintenance and care, including the severe-driving maintenance schedule if it applies to how you drive.

  2. 02

    Keep your service records

    Keep a record of every scheduled service. You may need it to show that the required maintenance was carried out.

  3. 03

    Use an authorised Hyundai dealer

    For warranty work, bring your vehicle to an authorised Hyundai dealer during regular service hours.

  4. 04

    Inspect it at delivery

    Check the trim, paint and overall appearance when you take delivery of your new vehicle.